UTS offers a range of student support services to assist you while you’re studying at UTS. Information and links to campus services are provided below.
Information for international students
UTS International has helpful information about services and support for commencing international students.
Information for indigenous students
Jumbunna Indigenous House of Learning offers support and services for Indigenous students.
Information for students with disability
The Accessibility Service offers support and services to students with a disability, medical or mental health conditions.
The UTS Students' Association is your representative body on campus, representing all students at UTS.
Videos for new students
First week at UTS
>> ALISTAIR: In your first few weeks of classes your lecturers and demonstrators will generally tell you what books you will need for the course and what books you might need to pass. Not all of these books are compulsory, which can be good because some of them are really expensive.
>> PAN PAN: I suggest not to buy them before your lectures really start.
>> ANNE: Lecturers will point you towards the Co-op Bookshop where you will be able to buy books brand new.
>> PAN PAN: If they are too expensive there is always the library with textbooks to borrow.
>> ANNE: I recommend looking at the second-hand textbook shop. You will be able to find some textbooks there from previous students at much cheaper prices than you would find in a new book store.
>> RISHABH: If you are buying a text book and you want a certain edition of it, if you can find, like, a book which has just one less edition - for example if you want a fourth edition and you can find a second-hand book for a third edition - I usually do find most of the information is quite similar. But do ask your lecturer about that. To find a way around uni it can be an overwhelming experience. Especially for me personally I came from a really small school.
>> ALISTAIR: You will notice signs that are on the walls. They will generally direct you to the buildings you need to go to.
>> PAN PAN: And if you are readily confused as to where you are going, there will always be security.
>> ANNE: So the first number is the building, then there's level and then there's the room number.
>> ALISTAIR: You can also speak to students who are wandering around or staff members who you see. A lot of them already know where all these buildings are and where these classes are.
>> ANNE: When you enrol you'll enrol into your subjects and then you'll get a timetable generated. You'll be able to go back and find that on My Student Admin, or on My Subject Activities as well and you can print that out.
>> RISHABH: You'll get an e-mail from the university which will ask you to register for an enrolment session.
>> PAN PAN: Click the link and it'll take you to the website and you can reset the password. Then you will have an email address or student number.
>> ALISTAIR: Once you have enrolled then you can go and get your student ID from the Student Centre of your Faculty.
>> ANNE: All around campus you'll find heaps of little computer stations. They're just >> ALISTAIR: All you need is your student number and password and you can log in.
>> RISHABH: Obviously, they’ve got the library they've got plenty of computers over there.
>> ANNE: There's also computer labs and you can go into those, they're just rooms. You first have to check on the door if there's a class or not. But if not, go ahead.
>> PAN PAN: We have a free internet access here 24 hours a day.
>> ANNE: Wherever there's a desk and a cube you can sit on it and study away.
>> RISHABH: Lectures are aimed to basically introduce the topic.
>> PAN PAN: It normally runs from one hour to two hours.
>> ALISTAIR: Don't stress if you can't stay up-to-date with what the lecturer is saying. If you can't write fast enough, because a lot of the time these lectures will be uploaded online.
>> ANNE: I wouldn’t recommend missing one, especially if they are three hours long and you have exams at the end of semester.
>> ALISTAIR: If you are running late, it's not a problem you can just sneak into the back of the lecture theatre and pick up from where the lecturer is up to at that time.
>> ANNE: I was a bit shocked at first to find that some lecture rooms have doors at the front. So if you're running late and you come in, you walk in the front and everyone sees that you're late.
>> RISHABH: It's quite normal for, you know, people to walk in and out of lectures. Obviously lecturers don’t prefer that but it ends up happening that way.
>> ANNE: The attendance isn't marked so it's a good chance to - for people to not go because they think, what's the point, no one will miss me. But, yeah, come exam time that will really catch up with you.
>> RISHABH: Tutorials are basically a smaller scale study session which you usually would find it happens in subjects. Because they are a smaller group you do find it's quite easy to talk with people in that.
>> ANNE: University is a big place there are lots and lots of students around. I think if you want to make friends and actually feel like you're a part of the community, your first stop is Orientation. Come along to the Orientation, you'll be able to find lots of stalls of all the different groups that UTS offers.
>> ALISTAIR: Specific for different people's needs which may be political, religious, cultural, even just social clubs.
>> PAN PAN: I think it's more than 200 different clubs and societies for you to get involved in.
>> ALISTAIR: There are things like the UTS Gym and the Multi-Purpose Sports Centre, which run competitive and social sporting activities, which anyone can sign for. If you are feeling overwhelmed there are counsellors here at UTS. There are other students who will have gone through the same things that you are thinking about now.
>> ANNE: You'll be able to find that number on the website. [MUSIC ENDS]
Transition to UTS
Transition to UTS
The UTS Housing service is committed to providing UTS students with comfortable, affordable and convenient living options on and around the UTS city campus.
Financial assistance service
The financial assistance service can assist you with practical and financial aspects of life at university.
UTS awards over 1,000 scholarships each year, rewarding achievement and supporting students in need.
English language and academic literacy support
UTS:HELPS (Higher Education Language and Presentation Support), is dedicated to providing English language and academic literacy support to UTS undergraduate and postgraduate coursework students.
Bridging courses are short, intensive courses designed for high school students entering tertiary study.
Mathematics and Science Study Centre
The Mathematics and Science Study Centre coordinates all mathematics support services across the University.
UTS Legal Service
The UTS Legal Service provides students with free legal advice, or referrals where appropriate.