UTS Empathy Symposium 2019
Bringing together healthcare educators, clinicians and researchers who are committed to better understanding the power of empathy to transform education and improve patient care.
Hear from a vast range of speakers on the topic of empathy, explore the relationship between empathy and patient care, and find out practical strategies for enhancing and evaluating empathy in clinical and educational settings.
A number of valuable empathy workshops are also scheduled the day before the symposium on December 5. The workshops will cover topics from understanding individuals that hear voices to using mindfulness and meditation as a tool to enhance empathy.
Symposium topics and keynote speakers (December 6 2019)
What I've learnt about empathic leadership during my career
Adjunct Professor Kylie Ward (CEO, RN, M.Mgt, Dip.App.Sci (Nursing), Acute Care Cert., FACN, Wharton Fellow, MAICD)
Adjunct Professor Kylie Ward is a renowned leader and a passionate CEO who has shaped the Australian College of Nursing (ACN) to become a prominent and influential professional organisation. She has led a strong and collective voice for the nursing profession to improve patient outcomes and the social determinants of health for all Australians. In this presentation, Kylie will reflect on her experiences of empathic leadership and how it impacted her career trajectory and decisions.
How the 'Refugee camp in your neighbourhood' supports a more empathic response to refugees seeking healthcare.
Bronwen Blake (RN, MIPH (International PH), MN)
Bronwen Blake has always been interested in social justice. She has worked in the Middle East, Asia, Europe and in Africa where she was a humanitarian worker with Médecins Sans Frontières (Doctors without Borders). She has been involved in epidemic control projects, worked in primary health care, and with displaced populations in war affected areas. Currently Bronwen holds a state wide Clinical Nurse Consultant position with the NSW Refugee Health Service, providing support to refugees and asylum seekers. In this presentation, Bronwen will describe a unique project that allows community members and healthcare professionals to walk in the footsteps of people seeking asylum and become a refugee.
'Beautiful people do not just happen' (Elisabeth Küber Ross) - the role of empathy and courage in the healthcare journey
Dr Briony Scott (BSc Agr, M Ed, Ed D)
Dr Briony Scott is an Australian educator and columnist, the Principal of Wenona, a K-12 girls' school in North Sydney and a Director on the Chris O’Brien Lifehouse Board. She is a specialist in girls education, the utilisation of technology in educational settings, and adolescent care and well-being. She was diagnosed with lung cancer in 2015. In this presentation Briony will reflect on her experience of being a patient with a life threatening condition and the impact that empathic healthcare professionals had on her journey.
Workshops (December 5 2019)
Strengthening consumer voice: Using art and stories to shift mental health stigma and promote empathy
Dr Gabrielle Brand and Carli Sheers
This interactive train the trainer workshop will take the participants through how to embed and deliver a series of “real life” vignettes co-authored with mental health consumers on their experiences living with mental health issues. The vignettes serve as both research and pedagogical purpose and are embodied in different, innovative teaching methodologies (verbatim theatre, narrative, art, visual thinking strategies and photography).
Dr Gabrielle Brand, RN, MN, PhD is an Associate Professor at Monash Nursing and Midwifery. She is a passionate teacher, writer and qualitative researcher with a special interest in narrative medicine, art, primary health care and reflective learning. She has led the research, co-design and development of a series of consumer driven, reflective learning resources titled ‘Depth of Field’ © which are currently being used to promote human centered models of care in health professions education across Australia and New Zealand.
Carli Sheers, Cert IV in TAE; Cert IV in MH; Cert 3 CS; and BBus is a lived experience educator who is passionate about reducing mental health stigma and discrimination as this increases the likelihood of recovery. She also wishes to create opportunities for people to understand, accept and be kind to others who experience mental health issues and/or recovery. Carli is a Consumer Representative and Associate Investigator for a UWA research project facilitated by the Consumer and Community Health Research Network. Carli’s lived experience has been valued as ‘legitimized expertise’ and this has transformed the research.
Exploring Schwartz Rounds: Empathy for healthcare staff wellbeing
Associate Professor Chris Milross and Dr Samantha Jakimowicz
This interactive workshop introduces participants to Schwartz Rounds™, an evidence-based means of ameliorating distress arising from traumatic patient care situations amongst healthcare professionals. Schwartz Rounds™ is a space where healthcare staff can discuss social and emotional aspects of caring for others in a safe and structured forum.
Associate Professor Chris Milross is the Head of Radiation Oncology, and Deputy Medical Director, at the Chris O’Brien Lifehouse in Sydney. It has been a career highlight for Chris to have been involved in the concept development, the design and building, and now the operation and growth of the Chris O’Brien Lifehouse. Our journey at Lifehouse has focused on the critical importance of kindness and compassion in the provision of patient care, and in so doing we have become increasingly cognizant of the importance of staff development and support that realm. In 2017 we established a Schwartz round program as developed by the Schwartz Center for Compassionate care in Boston. Our experience has been fruitful and rewarding.
Dr Samantha Jakimowicz, RN, PhD, BN(Hons1) BCHC MACN is a member of the Empathy Initiative Research Group and a Lecturer at the University of Technology Sydney. She is currently coordinating leadership and clinical subjects in the Bachelor of Nursing. Samantha is a Registered Nurse with clinical and research experience in intensive care. Samantha’s research interests and expertise lie with compassion, empathy, patient experience and nurse wellbeing. She has published extensively on these topics.
Hearing distressing voices simulation workshop
Dr Fiona Orr
Engaging therapeutically with people who hear distressing voices requires an ability to empathise with their voice-hearing experiences. In this workshop, participants will be introduced to an educational technology, the Hearing Voices Simulation. Through an immersive experience, using mp3 players, participants will gain insights into the potential use of this simulation as an experiential learning method.
Dr Fiona Orr, PhD, RN, BHS (Nursing), MLitt. is a mental health nursing academic who is trained in the Hearing Distressing Voices Simulation by experts with lived experience of voice-hearing. She has conducted simulation workshops for nursing students at UTS, for over ten years, and to health care teams and the wider community. Her research focuses on how the simulation enhances participants’ empathy for and their selfefficacy to talk with health care consumers about their voice-hearing experiences.
Using the arts as a meaningful way to explore empathy
Dr Kirsten Jack
In this interactive workshop, participants will be asked to develop collage and poetry as a way to reflect on empathic encounters.
Dr Kirsten Jack, PhD, RN, HEA National Teaching Fellow, PFHEA, SFSEDA is a Reader (Associate Professor) in Learning and Teaching in the Faculty of Health, Psychology and Social Care at Manchester Metropolitan University, UK. She has a clinical background in primary health care nursing, working in various parts of the North-West of England during her career. Kirsten is passionate about the professional development of healthcare students and this is reflected in her research interests. She has explored the use of the arts to enhance empathy in healthcare education and has published and presented extensively on this subject.
Empathic care of staff and students after critical incidents
Rev. Paul McFarlane and Katie Tunks Leach
This workshop is aimed at equipping clinicians to provide empathic care to staff and students who may encounter traumatic experiences in the course of their work, and will cover physical and psychological responses to trauma, and psychological health first aid strategies.
Rev. Paul McFarlane Dip Health Science (Nursing), B Theology (Hons), M Health Studies (Loss and Grief) has been a chaplain with the NSW Ambulance for 17 years. He currently leads a team of 45 volunteer chaplains and trains paramedics in stress management techniques, resilience building and providing grief support to patients and their families.
Katie Tunks Leach, RN BN, B Teaching (Prim & Sec), Grad Cert Crit Care Nurs (Emergency), M Adv N (Education) is a Registered Nurse specialising in Emergency and Trauma Nursing. She now works as an Associate Lecturer at UTS and Chaplain in the NSW Ambulance Service. Katie is currently a research student exploring the role and value of chaplains in the ambulance services.
Mindfulness and meditation: Strategies to enhance empathy
This engaging workshop will explore the relationship between mindfulness meditation and empathy for self and others. Participants will be introduced to evidence-based mindfulness meditations and develop the skills needed to become more attuned and responsive to the needs, feelings, and concerns of people they care for, work with, and teach.
Sue Dean, RN, BA, MA, Grad. Dip Sci (Nursing), Grad. Dip Adult Ed, GCDEM, is a Senior Lecturer in the Faculty of Health at UTS where she has taught interpersonal and intrapersonal communication across a range of health disciplines for over 20 years. Sue has taught and published widely in the area of empathy and compassion in students and healthcare practice. She recently returned from a six month sabbatical working in the Empathy Centre at Oxford University in the UK and completing an eight week Cultivation of Compassion Training Program at Stanford University in the US.