Combining research and evaluation, and closely linked to industry partners, research within the field of Health Services Management questions the appropriateness, equity, effectiveness and efficiency of different methods for improving the health status of individuals and populations.
The Centre for Health Services Management was established in 2000 and conducts a broad range of collaborative and cross-disciplinary research. It delivers the postgraduate programs in health services management, planning and digital health for the Faculty, delivers the health systems and digital health programs in the Bachelor of Health Sciences. The Centre undertakes research into health and social care systems and services, in areas including: consumer engagement, workforce and service planning, quality and safety of care, ageing and disability service provision, vulnerable groups (patients, communities and staff) and organisational development and design. The Centre has close links with, and provides policy advice to, health and social service providers, industry and government.
Our researchers are very engaged with the health industry and the issues faced in this sector. Importantly, our research has a profound impact on patients’ safety and the quality of care they receive. Research findings then inform our teaching and learning activities.
Professor of Nursing and Health Services Management
Key areas of research
- Ancillary staff in healthcare
- Workforce planning and staffing issues
- Organisational development and design
- Digital health
- Health leadership
- Health services management and the practises of health services managers
- Vulnerability of populations, patients, staff and systems
- Bullying in healthcare
- Disability in Indigenous communities
- Ageing and disability service provision in periods of rapid change
- Cultural diversity and critical competence
- Quality and safety of care
- Implementation science
Read more about the current research projects being undertaken by the Centre for Health Services Management.