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Dr Hasan Akpolat

Image of Hasan Akpolat
Senior Lecturer, School of Systems, Management and Leadership
Core Member, CIMS Research Strength
BEng (Duisburg), MEng (TU Berlin), PhD (TU Berlin)
 
Phone
+61 2 9514 2628
Room
CB11.06.107

Research Interests

Operations Management,
Engineering Management,
Quality Management,
Process Engineering and Improvement

Can supervise: Yes

Books

Akpolat, H. 2004, Six Sigma in Transactional and Service Environments, Gower Publishing Company, Aldershot, Hants, UK, and Burlington, VT, USA.

Conference Papers

Zawawi, R.A., Akpolat, H. & Bagia, R. 2011, 'Operations-Based Knowledge Management', International Conference on Industrial Engineering and Operations Management, Kuala Lumpur, Malaysia, January 2011 in 2nd International Conference on Industrial Engineering and Operations Management (IEOM 2011), ed NA, IEOM Research Solutions Pty Ltd, Kuala Lumpur, Malaysia, pp. 164-169.
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This paper is about knowledge management (KM) in Aircraft Engineering (AE). This industry is highly technology dependant; thus, enhanced KM in AE is a key success factor. This paper analyses KM literature, and offers insights into the existing KM practices in AE using a case study in the Saudi Arabian Aviation industry (SAAI). The KM practices were ascertained by interviewing senior aircraft engineers as well as through observations during one of the author's 6-year employment as aircraft engineer in the SAAI. Synthesis of these results with the KM literature identified gaps between the KM theory and current practices in AE. Finally, an operations-based knowledge management (OBKM) system framework was developed to address these gaps and overcome ineffectiveness in current practices.
Zawawi, R.A., Akpolat, H. & Bagia, R. 2010, 'Managing Knowledge in Aircraft Engineering', ICLT 2010 & ICBE 2010 "Managing Finance and Risk in Global Supply Chain", Queenstown, New Zealand, December 2010 in Proceedings of The 2nd International Conference on Logistics and Transport & The 1st International Conference on Business and Economics, ed Ungul Laptaned; Ruth Banomyong, UP Organizer and Publication Co., Ltd., Bangkok, 10400, Thailand, pp. 951-960.
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In this paper, the authors analyse knowledge management (KM) practices in civil aviation industry and introduce a framework for better management of knowledge in aircraft engineering (AE). After comprehensive review of KM literature, this paper offers insights into the existing KM practices in AE using a case study in the Saudi Arabian Aviation industry (SAAI). The KM research data was collected through discussions and interviews as well as through observations during one of the author++s employment as aircraft engineer in the SAAI. Synthesis of these results with the KM literature was used to identify the gaps between the KM theory and current practices in AE. Finally, an operationsbased knowledge management (OBKM) system framework was developed to address these gaps and overcome ineffectiveness in current practices.
Pitinanondha, T. & Akpolat, H. 2007, 'Managing Operational Risks-A Conceptual Framework', International Conference on Operations and Supply Chain, Thailand, May 2007 in 2nd International Conference on Operations and Supply Chain, ed Pitinanondha, T; and Akpolat, H;, University of the Thai Camber of Commerce, Thailand, pp. 25-29.
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Pitinanondha, T. & Akpolat, H. 2007, 'Managing Operational Risks: Critical Success Factors of an ORM', Bangkok, Thailand, October 2007 in Eigth International Conference on Operations and Quantitative Management, ed Pitinanondha, T; and Akpolat, H;, Assumptions University Bangkok Thailand, Thailand, pp. 1-7.
Pitinanondha, T. & Akpolat, H. 2005, 'Operations Risk Management Systems - A Comparative Study', 1st International Conference on Operations and Supply Chain Management, Bali, Indonesia, December 2005 in Bali OSCM 2005, ed N/A, Institut Teknologi Sepuluh, Indonesia, pp. 33-43.
In recent years, the business environment has undergone several changes including stricter government policies, increased customer demands, and growing public concerns. Organisations around the globe have to rethink their risk strategies in order to avoid heavy penalties and sustain their competitive advantage in the marketplace. There is convincing evidence that using a systemic approach to managing risk is much more effective than an ad-hoc approach. Australia and New Zealand have been pioneers in the development of risk management system standards (AS/NZS 4360 series) that are now being used as basis for a company-wide risk management system. The Enterprise Risk Management (ERM) framework is an alternative option preferred by some organisations to manage the risk in operations. Currently, there is also an increasing trend towards amalgamation of the various management systems including the Quality Management System (QMS), the Environmental Management System (EMS) and the Occupational Health and Safety Management System (OHSMS), and to use them as an integrated risk management framework. However, most organisations seem to focus on the integration of risk associated with workplace safety and environmental protection only and ignore the other operational aspects such as the information security, marketing compliance, and corporate governance. Although the approaches used by many organisations seem to differ in application due to the nature of their operations, the concepts and frameworks appear to be the same in principle
Amar, K. & Akpolat, H. 2005, 'Preliminary Study on a Six Sigma Framework for Indonesian SMEs', International Conference on Operations and Supply Chain Management, Bali, Indonesia, December 2005 in Bali OSCM 2005, ed N/A, Institut Teknologi Sepuluh, Indonesia, pp. 16-24.
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Akpolat, H. 2004, 'Six Sigma in Transactional and Service Environments', International Conference Service Systems and Service Management 2004 (ICSSSM'04), Beijing, China, July 2004 in Service Systems and Service Management - Proceedings of ICSSSM'04, ed Jian Chen, International Academic Publisher/Beijing World Publishing Corporation, Beijing, China, pp. 232-236.
Koosha, H., Anderson, T.A., Madadnia, J. & Akpolat, H. 2002, 'Educators Experiences And Lessons In E-Learning', World Conference on E-Learning in Corp., Govt., Health., & Higher Ed., AACE, E-Learn 2002,, Montreal, Canada, October 2002 in Proceedings of the World Conference on E-Learning in Corp., Govt., Health., & Higher Ed., AACE, E-Learn 2002,, ed Richards, G, Kluwer Academic Publishers, 101 Philip Drive, Norwell, MA 02061, pp. 2627-2628.

Journal Articles

Akpolat, H. 2010, 'Systematic Management Of Operational Risks - An Australian Study', International Journal of Logistics and Transport (IJLT), vol. 4, no. 1, pp. 7-14.
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This paper analyses the operational risk management (ORM) practices in Australia. It provides a new perspective onhow to use national and international operational management system standards as basis for systematic management ofoperational risks. It proposes a framework and identifies the critical factors for effective use of an ORM system. Theproposed framework could also be used as a model to research ORM system applications in other countries.
Zawawi, R.A., Akpolat, H. & Bagia, R. 2010, 'Managing Knowledge in Aircraft Engineering', International Journal of Business and Economics, vol. 2, no. 2, pp. 161-173.
In this paper, the authors analyse knowledge management (KM) practices in civil aviation industry and introduce a framework for better management of knowledge in aircraft engineering (AE). After comprehensive review of KM literature, this paper offers insights into the existing KM practices in AE using a case study in the Saudi Arabian Aviation industry (SAAI). The KM research data was collected through discussions and interviews as well as through observations during one of the author++s employment as aircraft engineer in the SAAI. Synthesis of these results with the KM literature was used to identify the gaps between the KM theory and current practices in AE. Finally, an operations-based knowledge management (OBKM) system framework was developed to address these gaps and overcome ineffectiveness in current practices.
Akpolat, H. & Pitinanondha, T. 2009, 'A Framework for Systematic Management of Operational Risks', The Asian Journal on Quality, vol. 10, no. 2, pp. 1-17.
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This paper presents a theoretical research framework that was used to analyse operational risk management (ORM) system practices in Australia. It provides a new perspective on how to use national and international operational management system standards as a basis for systematic management of operational risks. Based on the extensive literature review and the analysis of operational risk management system practices that are common in Australian organisations, this paper identifies the critical factors for effective use of an ORM system. The proposed framework could also be used as a model to research ORM system applications in other countries.
Akpolat, H. & Chang, L. 2008, 'A Comparative Analysis of the National Innovations Systems of China and Australia', The Asian Journal on Quality, vol. 9, no. 1, pp. 153-167.
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This paper presents the findings of a visiting scholarship research that was carried out at the Faculty of Engineering, University of Technology Sydney, Australia. Based on the extensive literature review, govemment databases and intemational statistics, it introduces an analyical framework ior comparison of the national innovation systems (NIS) of China and Australia in regards to their stengths and weaknesses. This is done through individual examination and comparison of functions of typical institutions involved in innovation to reveal the structural characteristics and performances of the two systems. The interactions among these institutions are then analysed to illustrate their dynamics and efficiency. The comparison has shown clearly that China's NIS has several weaknesses and gaps due to its developing and transition stage. There are positive signs that Chinese Govemment has recognised the nature and scope of the problem and seems to work in the right direction. This paper aims to support this process by providing some tecommendations that could help bridge the gaps between the NISs of China and Australia. Due to the fact that both, China's and Australia's NISs, have their unique characteristics but share numerous complementary features, there is a large potential for further cooperation between the two national innovation systems.
Akpolat, H. 2004, 'Six Sigma in Non-Manufacturing Environments', The Asian Journal on Quality, vol. 5, no. 2, pp. 17-25.
Xu, J. & Akpolat, H. 2003, 'Detection and Control of Variation Source for a Production Unit', The Asian Journal on Quality, vol. 4, no. 1, pp. 148-159.
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Muluk, A., Akpolat, H. & Xu, J. 2003, 'Scheduling Problems-An Overview', Journal of Systems Science and Systems Engineering, vol. 12, no. 4, pp. 385-407.
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Akpolat, H. & Xu, J. 2002, 'Selecting Six Sigma Projects', The Asian Journal on Quality, vol. 3, no. 2, pp. 132-137.
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The quality improvement methodology Six Sigma gained enorrnous international popularity in the past few years, mainly due to its successful implementation at General Electric. Six Sigma is now commonly understood not only as a statistical measure for process performance (6o stands for 3.4 defects per million opportunities) to improve product quality but it has also become a strategic initiative undertaken by many organisations to improve management quality. In the centre of the Six Sigma methodology is the improvement project, often referred to as Black Belt or Green Belt project. Although every business is diflerent and business priorities differ from company to company, however all businesses face the same problem when it comes to Six Sigma projects: How to choose the right project? This article intends to provide some answers to this and other frequently asked questions about Six Sigma projects.
Liu, Y., Xu, J. & Akpolat, H. 2002, 'A Multivariate Discriminator for Process Drift', The Asian Journal on Quality, vol. 3, no. 1, pp. 119-128.
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Multivariate Exponentially Weighted Moving Average (MEWMA) chart is a control chart under multivariate process based on the idea of EWMA that rapidly detects small dispersion with a trend. The MEWMA chart was first time discussed by Woodall. However, in his study the correlativity among the multivariate was not considered for the selection of the constant of the diagonal matrix (the smooth parameter i.). In this paper, the EWMA chart with a generalized smooth parameter matrix has been discussed which is believed to have a better fitness for practical production processes than Woodall's approach.
Akpolat, H. & Xu, J. 2002, 'Integrated Management Systems-Quality, Environment and Safety', The Asian Journal on Quality, vol. 3, no. 1, pp. 85-90.
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The implementation of management systems such as the qualrty, environmental and occupational health and safety management systems to the national and/or intemational standards ISO 9000, ISO 14000 and AS/NZS 4801 has been well researched and studied in the past. However, since the release of the completely revised quality system standard ISO 9001 in December 2000 (1), there has been only few publications and studies about the integration of these three management systems. This paper discusses not only the methods that can be used for integration of management systems but also gives practical examples of its implementation and benefits to the organisations. It is not the intention of this paper to investigate the similarities and differences of the three standards. However, the above mentioned standards also include some information and references on compatibility, if further study is required
Akpolat, H. 2000, 'A Success Story from Australia', Quality Progress, vol. 33, no. 4, pp. 135-138.