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Dealing with Issues and Crises

Serious issues or events that could damage the University's reputation through negative media attention may seem to "come out of nowhere" and happen when least expected.

Classroom overcrowding, inappropriate downloading of material from the Internet by staff, or inadequate safety procedures or systems associated with campus facilities are examples of issues that could spark media interest.

Crises on the other hand might include a sudden accident causing severe loss of life, an act of terrorism or violence, or a serious case of negligence or failure in duty of care on the part of the University.

All staff at UTS have a role to play in helping to identify and possibly respond to issues and crises.

The success the University will have in responding to an issue or a crisis will depend on how quickly the facts of the situation are ascertained and how quickly appropriate information is given to the media and other stakeholders.

If you become aware of events or circumstances that you believe could be classed as an issue that would attract negative publicity, please contact your supervisor as soon as possible so they can notify your Dean or section head.

If you are uncertain or uncomfortable about speaking to your supervisor about a possible issue, you may also contact the media team for advice and we will assist you in handling your concern and in taking appropriate action.

In the case of a crisis or emergency, contact your supervisor immediately. If your supervisor is unavailable, it would be advisable to contact Security.

UTS Media Team Contacts

Robert Button, Manager, Media Communications
Ph 9514 1734, Fax 9514 1616, Mobile 0418 403 246
Email: Robert.Button@uts.edu.au

Terry Clinton, Media Officer
Ph 9514 1623, Fax 9514 1616, Mobile 0419 293 261
Email: Terry.Clinton@uts.edu.au

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