University of Technology, Sydney

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International Students

Support services

UTS offers a wide range of support services, including:

Careers service
Child care
Counselling
Disability services
Discrimination and harassment prevention
English language assistance
Equity and Diversity Unit
Financial assistance
Grievances and complaints handling
Health service
Housing service
Learning assistance centres
Library services and research tools
Peer Network
Community Connections
Safe at UTS
Special examination conditions
Special needs service
Students' Association
Student Ombuds Office
Student publications
US Financial Aid

Careers service

The UTS Careers Service offers a free range of services including:

  • career counselling
  • skills workshops and seminars
  • a careers resource centre, and
  • a part-time and casual employment service.

It also helps students to find work in their home countries by publicising international vacancies and conducting on-campus interview programs.

The Careers Service maintains close ties with national clubs that have large international student numbers, enabling career opportunities to be quickly promoted to eligible students and facilitating workshops relevant to specific groups.

For further information refer to the UTS Careers Service website.

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Child care

The three UTS Child Care centres provide long day care services (8:00am - 6.30pm) for infants and children up to five years of age and, where demand exists, evening supervision for children from six weeks to 12 years of age.

Child care fees are competitive with other service providers. Please contact the centres directly for information on joining the waiting list as places may be limited.

For further information refer to the UTS Child Care website at http://www.childcare.uts.edu.au.

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Counselling

UTS counsellors are university-trained psychologists or social workers, skilled and experienced in helping students with a wide range of personal, relationship, psychological, study and administrative difficulties.

Generalist counsellors and Learning Skills Counsellors foster a positive university experience for students and nurture academic success.

Counselling services are free and confidential.

For further information refer to the UTS Counselling Service website at http://www.ssu.uts.edu.au/counselling.

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English language assistance

Many international students find that initially they experience difficulty following lectures, understanding Australian English and writing in academic English.

The ELSSA Centre (English Language Study Skills Assistance) provides free language and study skills support for students studying at UTS. Short courses are also available in the areas of academic writing, seminar presentation and other academic development areas.

For further information refer to the ELSSA Centre website at http://www.elssa.uts.edu.au.

Special Examination Conditions

For international students whose first language is not English, the ELSSA Centre can provide information on your eligible to apply, and how you apply for special examination conditions.

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Equity and Diversity Unit

UTS sees the diversity represented in its student community as a positive feature of university life. The university provides educational schemes and pathways to ensure that people from the widest range of backgrounds have an opportunity to access our courses.

The Equity and Diversity Unit provides advice and support for any UTS student who has an equity-related complaint, including:

  • Grievances and complaints handling

    In some cases, you may feel you have suffered unreasonable treatment, disadvantage or distress which cannot be resolved by simply raising it with the person concerned. This is known as a grievance.

    For further information refer to the Equity and Diversity Unit's Student Complaints website at http://www.equity.uts.edu.au/complaints/index.html.

  • Discrimination and harassment prevention

    Both direct and indirect discrimination are unlawful in all aspects of employment and education at UTS. Discrimination means treating someone unfairly because they happen to belong to a particular group of people. UTS is committed to ensuring the elimination of any discrimination or harassment in employment, education and service delivery on the grounds of sex, race, colour, descent, national or ethnic origin, ethnoreligious background, marital status, sexual orientation etc.

    The Equity and Diversity Unit provides confidential equity related grievance advice to both students and staff who feel they may have been discriminated against or harassed.

    For further information refer to the Equity and Diversity Unit's Preventing Discrimination and Harassment website at http://www.equity.uts.edu.au/complaints/preventing/index.html.

For further information refer to the Equity and Diversity Unit website at http://www.equity.uts.edu.au.

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Financial assistance

The UTS Financial Assistance Service can provide advice about personal budgeting.

For further information refer to the Financial Assistance Service website at http://www.ssu.uts.edu.au/fassist.

For information about scholarships or AusAid, refer to the scholarships section of this website.

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Health service

Medical staff at the UTS Health Service assist students with health problems and first aid.

International students need to bring their Overseas Students Health Cover card number to their appointment to receive a free consultation.

The Health Service is available at both City and Kuring-gai campuses.

For further information refer to the Health Service website at http://www.ssu.uts.edu.au/health.

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Housing service

The UTS Housing Service organises accommodation for UTS students.

For further information refer to the accommodation options section of this website.

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Learning assistance centres

UTS offers a number of learning assistance centres.

Learning assistance centres include:

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Library services and research tools

UTS Library provides library services, research tools, and special resources. UTS Library's specialised services for international students highlights few things that are relevant for international students including information about International and Cultural News Centre.

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Peer Network

The Peer Network is a group of experienced UTS students who understand the challenges that new students face. Peer Networkers forge connections with new students through the Orientation program and a variety of social events. These connections can assist new students to access various University support services, meet other students and make strong links with the University.

For further information refer to the Peer Network website at http://www.ssu.uts.edu.au/peernetwork.

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Community Connections

The Community Connections program actively welcomes new international students from the moment that they first arrive in Sydney. This program encourages students to develop a deeper connection with Australian society by getting involved with community events, local volunteering, meeting new Australian friends, and more.

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Safe at UTS

Find contact details for emergency situations, issues and concerns on Safe at UTS.

Special needs service / Disability services

The UTS Special Needs Service is responsible for coordinating the University's services for students with disabilities and ongoing medical conditions.

Future international students who have disabilities or ongoing medical conditions which may impact on their study are encouraged to contact the Special Needs Service for information and advice.

For further information refer to the Special Needs Service website at http://www.ssu.uts.edu.au/sneeds/.

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Students' Association

The active Students' Association is the voice of students on campus.

The Students' Association is the elected and officially recognised voice of UTS students.

For further information refer to the Students' Association website at http://www.sa.uts.edu.au/.

Student publications

Vertigo, the Student Association's official student newspaper, is always looking for writers, artists and editors.

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Student Ombuds Office

UTS students who feel they have been dealt with improperly by University staff and who wish to make a formal complaint may consult the Student Ombuds Office. All matters are treated confidentially and in accordance with proper processes.

For further information refer to the Student Ombuds Office website at http://www.ombuds.uts.edu.au.

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US Financial Aid

Students from the United States who are eligible for US Financial Aid should read the US Financial Aid webpage for further information.

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