WATCH: Prepare for your arrival -- from Sydney airport to the city and UTS.Transcript
The Australian government has strict rules about what you can and cannot bring into Australia. Check before departing what you can legally bring into Australia and never carry any prohibited materials for anyone else.
There are severe penalties for bringing prohibited materials into Australia, which may affect your freedom to travel to and study in other countries. If you are unsure whether the material you wish to bring into Australia is safe, always declare it and check with the Immigration and Customs officers at the airport on arrival.
During your flight to Australia, Immigration and Customs declaration forms are handed to each passenger. Complete this on the plane before joining the queue at Immigration at the airport. When you go through the arriving passenger desk, an Immigration Officer will check your passport and the immigration form you filled in on the aircraft. You will then head to the baggage claim area to collect your luggage.
If you have stated that you have nothing to declare, the Customs Officer will tell you to follow the green route, which takes you through to the entrance hall outside.
If you have stated that you have goods to declare, you will be directed to the red route where you will be asked about the goods you declared. In either case, your bags may be searched, so always declare anything you are unsure of.
You are not allowed to bring any foodstuffs, spices, plants, animal or wood products into Australia. If you do, they must be declared on the Customs declaration form. If you do not declare these items, they may be confiscated and you could be fined. For important things you should know about travelling to Australia, visit the Department of Agriculture and Water resources website (opens an external website)
UTS Community Connections offers a free airport shuttle service from the airport to either UTS or a convenient Sydney CBD location. The service is available for new international students who arrive between Monday 10 and Tuesday 25 July 2017 inclusive (in the 2 weeks before orientation begins). Shuttle buses depart from 6.30am until 10pm.
When you exit the Terminal 1 Arrivals Hall, turn left and look for the Royale Limousines Concierge desk at Arrivals Gate B located next to the Virgin Domestic transfer area and near the Travelex Currency Exchange. See map. The concierge desk is open daily from 6am until 10pm.
The friendly staff will give you your free shuttle ticket and organise your transport on the next available shuttle. All you will need to do is show the staff your passport to confirm you identity and a copy of your UTS CoE (Confirmation of Enrolment) to confirm your university place. You may even meet some other UTS students on your trip!
If you arrive at Sydney Airport before 6am or after 10pm, please see other transport options below.
Note: those students who arrive at Sydney Airport outside of the period when the shuttle operates can visit the Welcome desk for international students.
Transport from Sydney Airport
Purchasing an Opal card
Paper ticket refunds
It is a good idea to have sufficient funds ready for the first few weeks of your stay. You can change money at the airport. You may receive a better rate in the city so only change enough to last you a few days. Automatic Teller Machines (ATMs) are available at the Sydney Airport, and throughout Sydney.
On campus - 24 hour emergency number
UTS has 24-hour security staff patrolling at the campus. In an emergency, you can dial 6 from any campus phone or 1800 249 559 from any phone to contact Security. Program this number into your mobile phone. You can, and should ask for help at any time if for any reason you feel unsafe or unsure of your surroundings. Carry the Safe at UTS card with you. You can pick one up from the International Student Centre.
Safety off campus
Sydney is a fairly safe city; however, you should be aware of your surroundings especially if you travel at night. You should make sure you keep all you belongings in a secure place and do not leave them unattended. If you travel at night by public transport, it is best to travel with someone or wait in well-lit areas when waiting for the bus, train or ferry. If you need to contact the Police, Ambulance or Fire Department you should call 000 any time of the day or night. You can call this number from any phone free of charge.
While you make the most of your time in Sydney, trying new activities and experiences, it’s important to keep these safety tips in mind.
On the beach
Swim only between the flags on patrolled beaches. Do not swim at night, and remember to wear sunscreen!
Inform someone if you set off on a bushwalk and make sure you take a map, plenty of water, wet weather gear, warm clothes and a phone. It is preferable to walk with a few friends and take an emergency beacon, available from camping stores. Always inform someone of where you are going and when you intend to be back.
Driving and alcohol
In Australia, it's illegal to have more than a small amount of alcohol before driving. Don’t drink and drive or get into a car with a driver who has been drinking. Share a taxi home instead.